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Coaching Services

ScotCoach Coaching

ScotCoach advocates coaching as a management style within organisations and not just as a tool that can be used by managers to improve performance or as a valuable service that can be provided by consultants.

In addition to our specialist areas of coaching consultancy ScotCoach therefore also offers coaching and training for managers on how to adopt a coaching style of management. We also offer a specialist coaching for performance training course.

Interpersonal Process (IP) Coaching

ScotCoach offers coaching to individuals and managers where they have been engaged in a conflict situation and want to improve their conflict resolution or interpersonal process skills

  • We have great success in providing this type of coaching to employees who have been recipients of bullying or harassment behaviour and as a result of the coaching input have developed new skills for coping with conflict at work and increased their resilience and confidence in their interpersonal interactions with others

  • This coaching is also suitable for individuals who have been found through an internal investigation to have bullied or harassed a colleague and who may be in a key role and need to develop their interpersonal process skills

  • IP coaching is also provided to teams and managers to empower them to become more effective at resolving their differences and maximising their opportunities to be collaborative

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Management Coaching

ScotCoach provides coaching for managers who may:

  • Have received a 360 feedback report and want to incorporate this feedback into a meaningful developmental plan for change.

  • Want to improve their performance against agreed objectives.

  • Be attempting to grow as managers and become better at motivating and developing their team.

ScotCoach Coaching Framework

The approach adopted by ScotCoach is drawn in large part from the work of James Flaherty in developing a framework for coaching and David Gershon’s work in developing a transformative process for behaviour change

This approach requires that the coach be more than ‘an accountability partner that supports a person to reach their goals’ or a ‘disciplinarian who changes a person’s unwanted actions’ (Flaherty, 2005)

It requires that there are a number of products of coaching (Flaherty, 2005):

  • Long term excellent performance: that high objective standards are met by the coaching client

  • Self-correction: that the client can observe when they are performing well and when they are not and will make the necessary adjustments independently of the coach

  • Self-generation: that the client will know that they can always improve and will identify ways in which they can

ScotCoach also works with organisations to implement ‘empowering cultural practices’ so organisations and teams can also become a resource to enable individuals to achieve their individual performance outcomes (Gershon, 2006).

Please contact us for more information.

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For more information on workplace mediation training or to arrange a mediation with professional mediators please go here. For details of our emotional intelligence (EI, EQ) consultancy and coaching please go here. If you are interested in dignity at work training or consultancy, please click here.


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ScotCoach Abbey House  83 Princes Street  Edinburgh  Scotland  EH2 2ER

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